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Privacy Policy

At Coatzin, we are committed to protecting your privacy and using your personal data responsibly. Therefore, we provide you with this Privacy Policy, in compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).

1. Identity of the Data Controller

  • Responsible: Coatzin

  • Address: Henri Dunant Street, 17 – 28036 Madrid, Spain

  • Contact email: hola@coatzin.com

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identification data (name, surnames).

  • Contact information (email, phone).

  • Billing and payment information.

  • Data on the use of web services (contact forms, online bookings, interaction with the website).

3. Hosting Platform (Wix)

  • Our website is hosted on the Wix.com Ltd. platform, which provides us with the online infrastructure to offer you our services.

  • Wix may store your data on servers located in the European Union, the United States and other countries, under standard contractual clauses approved by the European Commission that guarantee an adequate level of protection.

  • Wix complies with the main international privacy and data protection frameworks

4. Purposes of the Processing

Your personal data is processed for the following purposes:

  • Provision of coaching and mentoring services.

  • Management of reservations and requests through web forms.

  • Billing and compliance with legal obligations.

  • Informative or commercial communications related to Coatzin (with prior consent).

5. Legitimation

The legal basis for processing your data is:

  • The execution of a contract or requested service.

  • Compliance with legal obligations.

  • Express consent in cases of commercial communications.

6. Data Retention

Your data will be kept while there is a contractual relationship or you have given your consent, and subsequently for the legally required periods.

7. Recipients

Your data will not be transferred to third parties except when legally required or when necessary for the provision of the service.

In any case, they may be treated by Wix.com Ltd. as a web hosting service provider.

8. Rights

You can exercise your rights of access, rectification, erasure, opposition, limitation and portability by writing to hola@coatzin.com with a copy of your identity document.

You can also file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

Security

Coatzin and Wix apply appropriate technical and organizational measures to ensure the security of personal data.

📌 Last updated: August 2025

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